Unique needs require a personal touch

At Premium Strata, our Diamond-Class Service shines with clarity, precision, and enduring value akin to a perfectly cut diamond.

Rooted in a commitment to industry-leading service standards, we craft an unparalleled strata management experience that reflects the brilliance and resilience of this timeless gem.

Our Diamond-Class Service

Same-day communication returns

Weekly creditor payments

24/7 emergency assistance

Regular updates

Monthly financial reporting

Prompt Work Orders

Considering switching your Strata Management?

Experience the diamond-class service that comes with choosing Premium Strata.

What makes Premium Strata a standout service?

Premium Strata is driven by a philosophy that prioritises quality over quantity. Our Strata Managers are fully licensed and assigned smaller portfolio sizes, allowing for a higher level of proactive and personalised service.

Our service not only anticipates our clients’ needs and aspirations but also ensures that every interaction is marked by responsiveness, genuine care, and leadership. We provide guidance and proactive support, resolving issues rather than merely acting as a post box.

Certified excellence in Strata Community Management

Award winning strata manager 2024
TESTIMONIALS

What our clients says about us

Over the last 12 months*, Premium Strata has received more than 50 Google and Product Reviews, achieving an average score of 4.4 out of 5. *May 2024

Enjoy upfront financial transparency

The all-inclusive difference

Our innovative business model has eliminated 95% of Schedule B fees, demonstrating our commitment to effectively resolving client issues rather than merely counting billable hours. 

Some questions & Answers

Frequently Asked Questions

Choosing a good strata manager involves considering several factors:

  • Experience and Licensing: Ensure they are fully licensed and have a proven track record in strata management.
  • Communication Skills: A good strata manager should be responsive and proactive in communication.
  • Service Offerings: Look for comprehensive services that include financial management, maintenance coordination, and conflict resolution.
  • Reputation: Check reviews and references from other property owners.
  • Leadership: A Strata Manager should provide you with information, guidance, and proactive support to ensure you’re fully informed to make the right decisions and resolve issues rather than merely acting as a post box.

At Premium Strata, our fully licensed managers handle smaller portfolio sizes, allowing for more personalised and proactive service.

A strata manager is responsible for the administration and management of a strata scheme. Key duties include:

  • Financial Management: Managing the strata’s budget, levies, and expenses.
  • Maintenance and Repairs: Coordinating regular maintenance and emergency repairs.
  • Compliance: Ensuring the strata scheme complies with all relevant laws and regulations.
  • Communication: Facilitating communication between owners and addressing any disputes or issues.

Strata managers play a crucial role in maintaining and administrating the property and ensuring smooth operations within the strata scheme.

In New South Wales, having a strata manager is not legally required, but it is highly recommended, especially for larger strata schemes. A professional strata manager can handle the complex and time-consuming tasks associated with managing a strata property, including ensuring compliance with regulations and financial obligations with trusted accounting. This helps maintain the property’s value and livability.

For smaller schemes, some owners choose to self-manage, but this can often lead to challenges and inefficiencies. Hiring a professional strata manager can save time and reduce the potential for disputes among owners.

For more information on how our services can benefit your strata scheme, please visit our website or contact us directly.

The average strata management fee in New South Wales varies based on the size and type of scheme. However, regulations, legislation, and accreditations remain the same regardless of the scheme’s size.

Typically, levy charges are determined by the number of assets and the frequency at which they are serviced. Levies are more sensitive to the size of your scheme, where having more lots can help in sharing the overall cost.

While many strata management agencies charge a base management fee plus additional service fees under Schedule B, Premium Strata has streamlined this process. We have eliminated 95% of disbursement fees, focusing on resolving client issues effectively rather than counting billable hours. We maintain a limited list of additional fees, only applying to additional services if required by your scheme.

Learn more about our service and how we can assist your property. Enquire now to get started.

The owners’ corporation is responsible for maintaining and repairing common property, which can include areas within individual lot – beyond the entry door (hallways, lobbies, stairwells, roofs, external walls…) and shared facilities. However, the extent of what is considered common property can vary depending on your specific scheme.

Lot owners are responsible for the maintenance and repairs of their lot property, covering interior walls, fixtures, fittings, and appliances.

At Premium Strata, we act as an agent while partnering with the owners’ corporation to ensure clear communication and effective management of maintenance responsibilities. For more information on how we can assist you, please contact us directly

Latest News

Demystify Strata Series #3

Posted on
In this series, we will cover obtaining strata permission for an outdoor umbrella, the rules regarding e-bikes in the building, the relocation of power boards for easier access for all lot owners, and common property obstructions. As the CEO of Premium Strata, I often receive questions during General Meetings, in publications, and through direct messages…
Read More Demystify Strata Series #3

Demystify Strata Series #2

Posted on
In this series, we will cover property entitlements, what happens when a committee member is defeated, who ensures adherence to short-term rental accommodation (STRA) regulations, and the rules surrounding the archiving of digital documents. As the CEO of Premium Strata, I often receive questions during General Meetings, in publications, and through direct messages that seem…
Read More Demystify Strata Series #2

Demystify Strata Series #1

Posted on
In this series, we will cover key topics such as managing insurance claim funds, the responsibilities of a strata manager regarding trust accounts, who is responsible for investigating cracks in your townhouse, and how to address noise issues caused by your neighbour’s floorboards. As the CEO of Premium Strata, I often receive questions during General…
Read More Demystify Strata Series #1
Contact us

Get in touch with us

Premium Strata Pty Ltd
Suite 3, Level 2
189 O’Riordan Street
Mascot NSW 2020

02 9281 6440 / Fax 02 9211 5642