NSW: Q&A The Right to Access Your Strata Lot

 

Question: Our strata manager allowed a Pest Company to attend my lot without notifying me or receiving permission. Can I report the Strata Management Company for organising unauthorised access to my lot?

Our strata manager allowed a Pest Company to attend my lot without notifying me. The first I knew was when I found them trying to enter my yard. When I asked the contractor what he was doing and why didn’t he contact me first for approval to enter my property said he was ‘told to do it’ by the Strata manager. The contractor was very unprofessional and almost damaged the property trying to gain access into my lot. His behaviour escalated so I asked him to leave and re-book with the Strata manager.

I am on the committee and I’ve reported this to the Strata Manager who replied with total lack of interest in their failure to obtain permission for access. I have also reported it to a director of the Strata management company.

Can I report Strata management Company or what else could I do?

Answer: You can report your strata manager to NSW Fair Trading and/or Strata Community Australia. You could also have called the Police to remove the trespasser from your private property.

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