NSW: Q&A The Right to Access Your Strata Lot

  Question: Our strata manager allowed a Pest Company to attend my lot without notifying me or receiving permission. Can I report the Strata Management Company for organising unauthorised access to my lot? Our strata manager allowed a Pest Company to attend my lot without notifying me. The first I knew was when I found…

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NSW: Q&A Special Levies, Levy Payments and Overdue Levies

  Question: One lot owner is refusing to pay levies. What is the correct/recommended procedure to pursue debt recovery and in what order should those steps be taken? I am the “Honorary Administrator” of a self-managing strata scheme of four townhouses. We may need to take levy recovery action against one owner who is refusing…

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NSW: Q&A Proxies and Voting Rules for Owners Corporation Meetings

  Question: How many owners in a complex of 12 units are required to vote against a motion at an extraordinary general meeting. Answer: It depends whether you are asking about an unanimous, special or ordinary resolution. It depends whether you are asking about an unanimous, special or ordinary resolution. No one can vote against…

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NSW: Q&A Owners Corporation Committee Decisions

  Question: How many committee members need to sign off on the approval for repairs or building maintenance work for NSW strata properties? Our new Strata Manager is approving work quotes when only one or two committee members have OK’d it verbally, without including the other committee members in any correspondence. Answer: Email direction is…

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NSW: Q&A Keeping Pets in a Strata Building

  Question: Dogs at our complex yap for hours. The noise is driving me crazy but I’m not sure what I can do. Can you help? I live in a very large Strata unit complex. There is an overload of dogs here – almost like a Canine Hotel – but all in all they are…

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NSW: Q&A Selling a Parking Spot in Strata Apartments

  Question: A lot owner wishes to sell one of their parking spots to me. What are the procedure, pit falls, legalities involved in starting this sale process? Is it possible? I am an owner with a two bedroom unit and one car spot. A neighbouring lot owner wishes to sell one of their parking…

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NSW: Q&A Duty to Maintain and Repair Common Property

  Question: Our sinking fund has run out of money and we need a lot of repairs and maintenance done to common property. the window paint has all peeled off and in some cases starting to rot, lintels are rusting, there is a very large common area window that needs to be replaced (totally rusted)…

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NSW: Q&A Where are my common property boundaries?

  Question: One of our lot’s water meter leaked resulting in an excess water bill. Is the affected unit entitled to claim the excess water charges from our Owners Corporation? One of our lot’s water meter leaked resulting in an excess water bill. After a report from a plumber, the insurance company has stated it…

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NSW Government Defects Rectification Guide has been launched

  The new defects rectification guide has been launched in NSW. The NSW Government has written a step by step guide which helps Strata Managers and property owners with identifying and then rectifying defects in apartment buildings in a seamless process. This is a first of its kind for government and it enables the government…

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NSW: Q&A Enforcing By-laws by Issuing Notices to Comply

  Question: A lot owner with a dog causes nuisance to surrounding lots. What can the owners corporation do? Is there a legal way to handle this? We have a problem with a lot owner who owns a dog on our building. The dog is left for long periods unattended causing excessive barking, excrement is…

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Ask Premium Strata – Strata Committee Meetings

Strata Committee Meetings Can a Strata Committee member at a Committee meeting ( not an Owners Corp meeting) have another committee member act as their proxy if they know they be absent from that meeting? Answer: Not as a “proxy” per se, but effectively, yes, with the consent of the strata committee, as per the section…

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Ask Premium Strata – Visitors Car Parking

Visitors Car Parking I am one of the committee member for building with 65 apartment units. Our strata manager has informed us that we can convert our visitor carpark into a unit car space without having to comply with our development consent. At the moment We are complying with the minimum 13 visitor car parks…

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NSW: Q&A Common Property Defects and Reimbursement for Repairs

Question: There is no insulation under the concrete roof of my top floor apartment. On hot days, the apartment is basically unliveable. Is the Owners Corporation responsible for this problem? When the summer sun heats the concrete roof of my top floor apartment all day, that evening the concrete sheds its heat into the apartment!…

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