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Premium Strata managers will always and happily strive to live up to our promise of being contactable at need. Our Diamond Service is a genuine commitment to you.

If you wish to enquire about our services or discuss an administrative matter, contact our cheerful and ever helpful office staff using the below details.

Premium Strata Pty Ltd
Suite 3, Level 2
189 O’Riordan Street
Mascot NSW 2020
Tel 02 9281 6440 / Fax 02 9211 5642
Email info@premiumstrata.com.au

Enquiries about our DIAMOND SERVICE are most welcome.

Complaint Handling Policy

Whatever it takes

In 2007, Premium Strata took over as managing agent for our block of six offices and warehouses. We were experiencing a number of issues that had been left to drag on due to our previous manager’s lack of professionalism. Leanne had these sorted in no time. She’s great with people, always contactable, and she gets the job done, whatever it takes. When the pressure’s on, it’s great to have someone around that you know you can count on.

PM Matraville
No request is too much…

With Inger’s guidance and efficient processes, our scheme closed with a surplus of funds in the first year. We couldn’t have been happier. Apart from that, the Premium Strata team is a real pleasure to deal with. Nothing is ever too much for them, and no matter how skinny the time-frame, they always deliver.

CP Silverwater
First class…nothing less.

Premium Strata’s fast turnaround in response to emails, phone messages, and correspondence, and their dedication to ensuring the strata committee is updated on all matters of compliance is first class.

RR Rose Bay
Diamond Service…enduring quality.

I have been involved with Leanne as a strata manager for some years, and in all that time she has never been anything but exceptional in her understanding of clients’ needs and her delivery of service. It was exciting to hear that she has now gone out on her own, and I’m sure that Premium Strata will be a great success under Leanne.

FM Double Bay
Premium Strata…don’t hesitate.

Leanne and her team’s ready availability and attention to detail on a daily basis are just superb. It’s a pleasure to work with her. I wouldn’t hesitate to recommend Premium Strata’s services. I am confident they are as good as you will find anywhere. Better, in fact.

TP Wollstonecraft
Extensive knowledge… enormous help.

Inger’s extensive knowledge of current legislation and compliance have helped us enormously with the day-to-day running of our strata affairs, but especially with the extensive repairs required for building defects within affected lots and common property areas.

EW Brookvale
Everything you could ask for…

In the 12 years I have been living in this building we’ve never been so well looked after as we have been under Leanne Habib. She manages proactively, with foresight, rigor and complete professionalism. She is everything you could ask for in a strata manager. BG Point Piper

BG Point Piper
A real blessing…

Ms Inger Brettle of Premium Strata has been managing our scheme for over twelve months. It has been a blessing to have a strata manager of her quality assisting us. Premium Strata inherited a chaotic management situation from our previous strata manager, but Inger has calmly and efficiently gone about resolving the difficult issues, one at a time.

RM Rushcutters Bay
Beyond the call of duty…

Leanne willingly took responsibility for an issue we were having with outstanding defects. She didn’t have to, but she did anyway. The situation was stressful and unpleasant for all concerned, but Leanne persisted. Her experience in managing cases like this was obvious in the way she dealt with lawyers, insurers and various consultants. Always very thorough, she follows up, and insists that any action is actually carried out.

AR Rockdale

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