Raising the Bar: A Year of Milestones at Premium Strata
At Premium Strata, we believe our greatest strength lies in our people. As we closed out the year, we gathered to celebrate and recognise the outstanding contributions of our incredible team members. These dedicated professionals embody our core values, tackle complex schemes with passion and precision, and consistently deliver diamond-class service.
2024 Highlights and Achievements
This year brought remarkable milestones that make us incredibly proud:
- Process Improvements: We redefined internal processes to enhance efficiency, all while keeping a laser focus on delivering top-tier customer service to our clients.
- Winner of the Large Strata Community Management Business of the Year Award: This prestigious recognition is a testament to the hard work, expertise, and commitment of our entire team.
- Industry Engagement: We actively participated in key industry events and continued to strengthen our relationships within the strata community, sharing insights and collaborating for a better future.
A Heartfelt Thank You to Our Clients
Our growing community of clients is at the heart of everything we do. To all the new schemes who entrusted us with your strata management this year — thank you for your confidence and collaboration. Your trust inspires us to keep raising the bar and delivering the exceptional service you deserve.
Looking Forward to 2025
As we celebrate 17 years in the strata industry, we are excited for the journey ahead. With new challenges and opportunities on the horizon, our commitment to excellence, innovation, and client satisfaction remains stronger than ever.
A Message from Leanne Habib, CEO of Premium Strata
This year has been incredibly busy at Premium Strata, and I want to take this opportunity to deeply thank our historical, recent, and brand-new clients and schemes who joined us in 2024. The industry has faced a series of criticisms — some justified, and others lacking constructive feedback. One thing is certain: the scope of service for strata managers is expanding. This growth demands a personal, premium, and knowledgeable touch as legislation and scheme complexities continue to evolve. At Premium Strata, we’ve always advocated for this by ensuring our licensed strata managers are well-equipped to manage their portfolios effectively, with reduced portfolio sizes to maintain quality.
I wish everyone a Merry Christmas, a well-deserved break for those taking one, and a Happy New Year filled with success and prosperity in 2025.
From all of us at Premium Strata, we wish you a wonderful Christmas and a fantastic New Year! 🎄🥂
PLEASE NOTE: Our office will be closed from Thursday, 19 December 2024, to Friday, 10 January 2025. Our team will return to the office on Monday, 13 January 2025.
In case of an emergency during this period, please refer to the emergency trade list located on the notice board within your building. Alternatively, you can contact our main line at 02 9281 6440, which will be redirected for assistance. For schemes with onsite building management, please continue to contact your building manager for assistance with repairs and maintenance, including emergencies.
