Question: Our strata manager refuses to hold our AGM after office hours. Should this be an expected service or is he being inflexible?
Our strata manager refuses to hold our AGM at 6.30 pm. He says his office closes at 6 pm and will not accommodate an owner who cannot attend until 6.30 pm because of work commitments. Is this reasonable or is he being inflexible?
Our argument is that he is providing the service for which we are paying $150,000 pa for 38 apartments and he should be flexible and chair meetings to accommodate the owners corporation and not at his convenience. We do not consider 6.30 pm to be unreasonable. Can he dictate the time or should he be more flexible?
Answer: We would agree that your strata manager is being inflexible.
We would agree that your strata manager is being inflexible – it is unreasonable to expect individual owners in owners corporation to take time off work on each occasion to participate in decisions of the owners corporation. It is common place in the industry that strata managers are required to convene meetings after hours to service the needs of its client.
Further, he should be reminded that you are the principal (as the Owners Corporation) and he is engaged and paid by him to be the agent for the scheme. He takes instructions from the strata committee/owners corporation and not vice versa.
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