Question: A lot owner has a very regular visitor who has been given a security pass to our garage and his car is regularly in our single strata visitor car parking spot. He has become quite territorial about the space. How do we handle this? Answer: The owners corporation’s strategy should be to enter…
Question: About a month ago the receiver for our automatic garage door openers on the undercover secure garage stopped working properly. While we wait for the repair of the receiver, is it permitted to lock out residents from their own garages? Answer: Permanent closure of the garage may be a violation of proprietary rights…
As of today (December 6), our team is moving office. We appreciate your patience & understanding over the next few days as we transition team members & infrastructure to our new location, and we may be slightly delayed in responding to your emails. Our new address is: Suite 3, Level 2 189 O’Riordan Street Mascot…
Question: Our building insurance is due mid 2019. Is the Owners Corporation able to renew this themselves or must it go through the Strata Management Company? We would prefer not to pay our Strata Manager insurance commissions. Answer: You need to check what your contract states with regard to strata manager insurance commissions. If…
Premium Strata is proud to support Clothing Away, a not-for-profit organisation providing clothing bins for a free textile collection and recycling service to residential apartments in its efforts to help the environment and the community. By using these free and convenient on-site clothing bins within your apartment waste rooms you will have the opportunity to…
Question: We have recently renovated our kitchen without approval from the Owners Corporation. Will have to return the kitchen to the original condition or be fined? Answer: Transparency and pro-activeness is usually the best approach when something like renovations without approval occurs. Kitchen renovations (with works involving waterproofing) are “minor renovations” under the new…
Question: For some reason, I have a key to the communal Fuse Box in our apartment building and I have been providing access for tenants who trip their fuse. I’m just trying to help. Why is this a problem? Answer: Fortunately, the strata manager has issued a notice to comply with the peaceful enjoyment…
Q: Another strata management considers that: “all owners have the right to make claims on the buildings insurance”! “the insurance policy covers claims on all owners fixtures and improvements”. S/M quotes Sect 161 part 3 of the Strata Schemes Managements Act 2015 – Parts of building to be covered (a) owners’ improvements and owners’ fixtures forming…