Question: We have complaints about our Strata Manager. What is the best way to remind our Strata Manager she is working for us? She borders on bullying. We have complaints about our Strata Manager. What is the best way to remind our Strata Manager she is working for us & sometimes a little bit…
Question: Our Strata committee has 6 members. Can any 3 strata members form a quorum without communicating with the other strata members? Our Strata committee has six members. I am told a quorum is three members. Do the six strata members have to be notified before a meeting or decision is to be discussed or…
Question: I’m an elderly woman who needs a mobility stool outside my door. The strata manager denied my request and issued me a notice to remedy the breach. What Can I do? I am a 68-year-old woman renting a unit on the first floor of a block of seven units. I have an autoimmune disease…
Question: Our strata executive committee has been taken over by a group of lot owners who make decisions in their favour and no longer enforce bylaws. They don’t communicate with the rest of the committee. What do we do? Answer: Stand united at the next AGM and gather a proxy each and vote the current…
Question: My application to park a Wheelie Walker in the foyer of our apartment block has been refused on the grounds that storage of the mobility scooter will be a safety hazard. Answer: Your mobility scooter may indeed constitute a fire hazard and possibly a trip hazard. Unfortunately, it appears that your walker may…
Question: What action can the Strata Committee take to impose compliance for breaches? A lot owner is amplifying her non-compliance in response to being advised to cease her hanging of washing on the balcony practices. Answer: Issue a notice to comply with the washing on the balcony bylaw and then pursue the matter through NCAT….
Question: After calling our new strata management company for information, I have personally been charged a sum. Until the invoice is paid, I am unfinancial. Are strata management companies authorised to act as a “debt collector” for the owners corporation? Answer: No, the strata manager is not authorised to act as “debt” collector. Write to…