Strata Change Series – Episode 1: The Gap – When Fees Fail to Keep Pace with Expectations
Strata management has changed dramatically. But have management fees kept pace with growing responsibilities and expectations
From increasingly complex legislation and compliance obligations to building defects, insurance, financial management, technology and rising owner expectations, the scope of modern strata management continues to expand.
At the same time, pressure to keep management fees low is challenging the industry to deliver more for less.
In the first episode of our Strata Change Series, The Gap: When Fees Fail to Keep Pace with Expectations, we explore the growing gap between price, service and professionalism in strata management — and what this means for owners, committees and the future of the profession.
Why This Conversation Matters
For owners and strata committees, choosing a strata management provider involves more than comparing management fees.
Understanding what sits behind different pricing models, the resources available to manage a building and the level of expertise required is essential to making informed decisions.
As the responsibilities of strata managers continue to grow, this conversation raises important questions about the long-term sustainability of the profession and the future of service delivery.
About the Strata Change Series
As Premium Strata approaches its 20-year anniversary, the Strata Change Series brings practical conversations about the future of strata management to owners, strata committees and industry stakeholders.
Running across 2026 and 2027, the webinar series explores the major changes shaping strata living and management in NSW, from pricing transparency and industry reform to evolving expectations and the challenges of apartment living.
Through informed discussion and accessible education, Premium Strata aims to encourage greater understanding and support better decision-making across strata communities.
