How to Choose a Strata Manager: Practical Tips for Owners Corporations

Choosing the right strata manager is one of the most important decisions an owners corporation can make.

In this practical discussion hosted by Australian Apartment Advocacy (AAA), Samantha Reece is joined by Leanne Habib of Premium Strata, Brendan Cleaver from Cleaver Strata Consulting and Nicole Yousif from Titles SMR to explore what owners corporations and strata committees should consider when appointing a strata management company.

The conversation covers the role of a strata manager, the difference between strata management and building management, common mistakes made during the appointment process, and why choosing based on price alone can create issues later.

The panel also discusses what to ask during the tender or interview process, including portfolio size, support structures,
experience with similar buildings, fee transparency, contract terms, exit clauses, conflicts of interest and performance reviews.

A key message from the discussion is that a good strata manager should not simply act as a postbox.

They should provide guidance, leadership and practical advice while ensuring the owners corporation remains the decision-maker. For committees considering a change of strata manager, this video provides useful tips on what to look for, what to avoid, and how to make a more informed decision.

Watch the full video below.

Video shared courtesy of Australian Apartment Advocacy (AAA). Premium Strata is proud to support AAA as a sponsor.

Similar Posts