Receptionist

Receptionist
Job Description

Full-Time, Mascot NSW

Premium Strata is on the hunt for a proactive Receptionist to join our team that offers premium, hands-on, and all-inclusive strata management services across the Sydney metropolitan area.

As one of Sydney’s leading independent strata management companies, Premium Strata is recognised for its exceptional customer service and professionalism. Recently awarded Large Strata Business of the Year, we pride ourselves on delivering diamond-class strata management services to Strata, Community, and BMC properties across the Sydney metropolitan area.

In addition to our core strata management services, we highly value an efficient and engaging front-of-house presence. We are seeking an experienced and quick-to-action receptionist who plays a key role in delivering an exceptional customer experience. Reporting to the Office Manager and working in our Mascot office, this position is integral to our team’s success.

Key Responsibilities

• Answer and divert calls promptly.
• Meet and greet clients with a professional and enthusiastic approach.
• Distribute mail and manage apartment key requests.
• Prepare meeting rooms and assist with the integration of new schemes under management.
• Support strata searches and handle general administrative duties.
• Ensure a quick-to-action response to all customer and administrative needs.

What We’re Looking For

The ideal candidate will have a minimum of 2 years’ experience in a similar role, preferably in Strata, Real Estate, or a related industry.

• Demonstrates excellent written and verbal communication skills with a strong focus on customer service.
• Possesses outstanding presentation, organisation, efficiency, and time management skills.
• Has the ability to multitask and prioritise in a fast-paced environment while maintaining attention to detail.
• Is professional, enthusiastic, and quick-to-action in all aspects of their work.

If you are seeking a challenging and rewarding career path within strata management, then this role could be the one for you!

Work Environment & Benefits

Our office is based in Mascot and operates from Monday to Friday, 8:30am to 5pm. In addition, we offer exciting internal competitions, industry-leading training, office perks such as free gym access, and a car park for your convenience.

Ready to Apply?

If you’re passionate about delivering excellent customer service, Premium Strata offers an exceptional long-term opportunity. You will join a team driven by a vision to elevate industry standards and redefine premium service. Our receptionist role is vital to our ongoing success and commitment to outstanding customer service.

Candidates must have full working rights in Australia.