Question: If you are not adequately satisfied with the performance of your strata manager, can’t you just swap them for a new one?
If you are not adequately satisfied with the performance of your strata manager, then instead of prolonging the agony, it’s best to just give them the heave-ho and replace them with another manager who is of course made aware that they too could well find themself being dismissed if they don’t measure up. Set an example.
Answer: Caution must be exercised before terminating a strata manager.
That seems to be a very pragmatic solution to the problem, but caution must be exercised before terminating a strata manager – it must be done strictly in accordance with the instrument of appointment and the Strata Schemes Management Act, 2015 (NSW).
The risk is, you could be liable to pay out the current manager for the balance of their term.
If your strata manager is removed properly, you could ask for a trial period from the incoming strata management company based on a performance assessment instead of getting locked in for a 3 year term.
For the full question and our detailed response, visit the original publication at Look Up Strata.
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